Forum Discussion
SCORM file not downloading
Long time user of Rise 360. Recently, the SCORM file is not downloading (PDF is still successfully downloading).
-Clicking Publish > LMS >Publish
-Receive the traditional "Publish Successful...
We are experiencing this issue as well. The PDF downloads fine, but the LMS SCORM or Web file won't download and we get the attached error message. I've tried multiple browsers and incognito mode and experience the same issue.
Hi AimeeWells,
Thanks for reaching out!
I'm sorry to hear you're experiencing an error when downloading the file. I see you've connected with my teammate, Lianne, in a case. We'll continue the conversation there to resolve the issue.
