Forum Discussion

JenniferBoton's avatar
JenniferBoton
Community Member
2 years ago

SCORM file not downloading

Long time user of Rise 360.  Recently, the SCORM file is not downloading (PDF is still successfully downloading).    -Clicking Publish > LMS >Publish -Receive the traditional "Publish Successful...
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TracyHewett-4ef's avatar
TracyHewett-4ef
Community Member
9 months ago

Hello, I am having an issue with the size of the scorm file.  I have updated the content and my scorm download has increased and cannot now be housed in the LMS.  Can you help?

 

LucianaPiazza's avatar
LucianaPiazza
Staff
9 months ago

Hello TracyHewett-4ef, 

Thanks for reaching out!

  • What LMS are you using? 

 

  • Have you reached out to your LMS Admin regarding this issue?
    • I'm curious if there are limits to the file size for your LMS subscription. Perhaps breaking the course into smaller modules would help file size and make it easier for your LMS to handle!

 

  • What publishing option are you selecting? 
    • I recommend exporting your course for SCORM 2004 3rd or 4th Edition, as these versions support much longer suspend data, which might help with the file size issue.

 

Looking forward to hearing from you!