Forum Discussion
SCORM not recording as completed in LSO
I created an eLearning in Storyline and exported to SCORM 1.2 and published into SAP-LSO under the supervision of our global LSO admin. The Storyline file includes 5 graded questions and a results s...
Hello Melanie,
Good call on testing in SCORM Cloud! When a course works in SCORM Cloud but not in your LMS, this usually means that the issue is specific to the LMS that you're using. We recommend working with the support team of your LMS to see why completion is not being recorded properly there. This article will help you troubleshoot how to report completion statuses to an LMS:
Additionally, you can also enable the LMS debug logs for your course when it is uploaded to your LSO so you can get a better idea of what's happening in the background the moment learners complete your course.
If you need further assistance, open a case with our support team here so we can have our support engineers take a closer look at what's happening!