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AmeliaRobinson-'s avatar
AmeliaRobinson-
Community Member
3 years ago

SCORM Package Won't load in, return to LMS

My SL360 Scorm packages won't play from the LMS (it continues the "loading" circle unless you right-click the screen, which I don't understand at all) and when the SCO does load and complete, does not return you to the LMS (Have to close the course and re-open). I have republished several times, but in trying to reload the SCORM package to the LMS, I receive this error:

  • cvc-datatype-valid.1.2.1: '0_Crisis_Care_and_Counseling_Introduction_ORG' is not a valid value for 'NCName'.
  • cvc-attribute.3: The value '0_Crisis_Care_and_Counseling_Introduction_ORG' of attribute 'default' on element 'organizations' is not valid with respect to its type, 'IDREF'.
  • cvc-datatype-valid.1.2.1: '0_Crisis_Care_and_Counseling_Introduction_ORG' is not a valid value for 'NCName'.
  • cvc-attribute.3: The value '0_Crisis_Care_and_Counseling_Introduction_ORG' of attribute 'identifier' on element 'organization' is not valid with respect to its type, 'ID'
    How in the world do I fix this?
storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, Amelia.

    Thank you for reaching out!

    Since this only happens when you upload the project to your LMS, the first step is to rule out LMS-specific issues. You can do this by testing your project in SCORM Cloud. 

    I also recommend (just as a guess, based on the error you received) shortening the title and not using a number as the first character. Here are some additional guidelines for titles.

    If it works as expected in SCORM Cloud, I advise you to contact your LMS for their recommendations and additional information. 

    If you still see the same behavior in SCORM Cloud, or would like help testing it, you can open a support case here with our team, so we can investigate this further.

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