Forum Discussion
Screen capture function is duplicating screen image
We are using screen capture to demonstrate a piece of software. Every "screen" is duplicated, i.e., one screen image on top of another. This is very distracting! Is there some setting that we need t...
Need help as Every "screen" is duplicated, i.e., one screen image on top of another. This is very distracting! Is there some setting that we need to change to avoid this?
Hello pranjali!
Thank you for letting us know that you tried the steps listed previously! I'm sorry they didn't work for you. I'd recommend starting a case with our Support Engineers, who will look at your file and see what change needs to be made. You can reach them in a support case.
