Forum Discussion
Screen grabs looking a bit fuzzy
You will want the images smaller than 2048 pixels tall. Also, as test, have you inserted an image without editing in Photoshop? Just curious is something is happening there.
HI, thank you for the reply, I have tried that as well as resizing the images, still a loss of fidelity from the original.
Hi StephenWren​!
Great to see all of the help you've been receiving!
I'm sorry to hear that you're struggling with screenshot image quality in Storyline. I understand how frustrating that can be! I'd like to connect you with our support engineers so they can work with you directly on this issue.
I've opened a support case on your behalf. Also, I've sent you an e-mail with an upload link you can use to share a copy of your .story file privately with our team. We'll delete it from our system as soon as we finish troubleshooting!
