Forum Discussion
MeganSullivan
3 years agoCommunity Member
Screen Record Dax Error - Please Help!!!
Hi All! When I attempt to create a Screen Recording in Storyline 360...it opens, it records, but when I click stop for the recording to save...I receive a DAX Error: Access Violation to module 'ntdll.dll'. Might anyone know what this error means and/or how to fix it!?!
- JohnMorgan-2b4eCommunity Member
Hi Megan,
After doing a little searching, it seems like the error you're getting is because of something happening in Windows and not specific to Storyline 360. I found a possible fix on a site called Driver Easy. Here's the link.
[SOLVED] | “ntdll.dll” crash issue | Quickly & Easily!
I hope this solves the problem.
Thanks,
John