Forum Discussion
screen recording has black background
Greetings, all
I'm trying to do a screen recording, and I am able to make one that records clicks, but it has a black background that obscures the screen I am recording. Any ideas about what I'm ...
Hi Leah,
I'm sorry you're going through this same issue! Were you able to troubleshoot using Lauren's recommendation in the post above? If not, our support engineers would love to troubleshoot this for you! You can get in touch with them by opening a support case.
Thanks for reaching out!
