Forum Discussion
Screen recording is flashing black during playback
Hello,
My recent screen captures (capturing the screen of someone else presenting a database) is being interrupted be black flashes - the whole screen flashes black and then returns to normal, however the audio never falters. I have never seen this before but it is making all of my articulate captures unusable! Does anyone have any idea why this is happening, and more importantly, how to stop it?
Thank you,
Lisa
Hi Lisa!
It sounds like you were experiencing some flashing on the screen after capturing a screen recording in Storyline.
I see that you've opened a support case and connected with my colleague Carlo. You're in great hands working one on one with him! It looks like Carlo is conducting some tests with your .story file, and you should be hearing back from him shortly!
We'll continue this conversation over in your support case.
