Forum Discussion
Screen recording records entire screen not the recording area define
Hi there,
I have a storyline file that is set to 1280x720 screen size. I want to record information from my screen. When I select Record screen, the recording area is defined as 1280x720. However ...
Hi Maryly,
Thank you for reaching out!
It looks like you have done quite a bit of troubleshooting and I am sorry that the Screen Recording's are still not capturing the specified area. I would like our Support Engineers to help take a closer look, so I will go ahead and open up a Support Case on your behalf.
Please be on the lookout for an email from Articulate Support and please let us know if you have any questions!