Forum Discussion

MarylySkallos's avatar
MarylySkallos
Community Member
6 years ago

Screen recording records entire screen not the recording area define

Hi there, I have a storyline file that is set to 1280x720 screen size. I want to record information from my screen. When I select Record screen, the recording area is defined as 1280x720. However ...
storyline 360
JessicaLittl296's avatar
JessicaLittl296
Community Member
5 years ago

It seemed to only happen when I had multiple monitors. When I undocked from my external monitors it seemed to resolve the issue. Not ideal, but it worked. Thanks. 

  • SueRoberts's avatar
    SueRoberts
    Community Member
    5 years ago

    Thanks for posting this.  I was pulling my hair out. Unplugging my extra monitor resolved my issues too.