Forum Discussion
Screen Recording won't record the right size screen
I have tried multiple times to record my screen and it will not record at the size I need it to be. I am doing the step-by-step recording and want my "clicks" recorded. I also have a "master slide...
Hi, everyone!
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the enhancements we've included:
- Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi, I am really struggling to set up our screen recordings in Articulate 360. The Story size is set at 4:3, 720x540. I would like to increase the recording size and keep the same aspect ratio of 4:3, such as 1080 x 810 or 1280 x 960. Is this possible?
My test recordings grab really wonky images. Per this thread, I set my monitors (laptop and 2 large) to 100%, and set recording size to 1375x1033 (approx 4:3). It captured the image from both a large monitor and part of small laptop monitor. Please see file #1 attached.
Another test is attached (#2) where I recorded on my large monitor with default recording window 4:3 720x540. It captured the recording window along with the rest of the large monitor screen (no laptop screen captured).
A third file is attached (#3) - the successful test. The only way I can make a recording that captures exactly what I want is when I record on my laptop screen at 4:3 720x540. I cannot involve other monitors. I could use some guidance on how to make this easier. Thanks all!
Hello Jill!
Thank you for providing screenshots! I see how the solution here is to record on your laptop screen without the external monitor. This is actually our recommendation - to unplug any additional monitors when recording your screen since the issues do occur. We've noticed the same on our end.
We have logged this with our team, and I've added your comments. It hasn't been prioritized since other fixes and features are slated for upcoming releases. If our team reroutes, I'll be sure to update you in this discussion.
