Forum Discussion
CherylWhitney-2
5 years agoCommunity Member
Screen recordings - Red box and controls
I've used screen recordings for try it and test it before and have not had this issue... or I'm forgetting what I might have done to avoid it....
When I select the window I want to record, comple...
LaurenDuvall
5 years agoStaff
Hi Cheryl!
Thank you for reporting that you're running into this issue! I'm sorry for the trouble. We have this logged as a software bug where a red box appears on a screen recording when the dpi is larger than 96. The current workaround is to set both the laptop and external monitor to 100%.
I've linked this discussion to our bug report to update you when we ship a fix.
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