Forum Discussion
Screen recordings
Hi spinningman101!
Sorry to hear you've run into this setback with screen recordings from Storyline!
Glad to see Kendal has been helping you. I have some follow-up questions to help me understand your setup a little better:
- Are you authoring with locally stored .story files? Working off of a network, or shared drive can sometimes introduce erratic behavior and latency.
- Are you working with a single, or multi-monitor display?
- Does performing a repair of your Storyline installation help to improve the issue?
If you're still having trouble, we'd be happy to take a look at the problematic .story files. Feel free to upload a copy here in the discussion or privately through a support case.
Looking forward to hearing from you!
Hi spinningman101!
Sorry to hear you've run into this setback with screen recordings from Storyline!
Glad to see Kendal has been helping you. I have some follow-up questions to help me understand your setup a little better:
- Are you authoring with locally stored .story files? Working off of a network, or shared drive can sometimes introduce erratic behavior and latency.
- Are you working with a single, or multi-monitor display?
- Does performing a repair of your Storyline installation help to improve the issue?
If you're still having trouble, we'd be happy to take a look at the problematic .story files. Feel free to upload a copy here in the discussion or privately through a support case.
Looking forward to hearing from you!
