Forum Discussion

AlannaOConnell-'s avatar
AlannaOConnell-
Community Member
2 years ago

Screencast has added mouse click sounds

Hi all, I'm new to this but I couldn't find the answer when I searched.

I have just created a short screencast and when I previewed it there are added mouse click sounds in each step - I don't want them but can't remove them.

There was an item in the timeline called 'Screen Recording Action 1' which I have deleted to no effect. I have also tried to modify the player but there isn't any option to remove all sounds.

The articles I have seen are quite old and some of the links to solutions are dead links. One suggested removing the audio file from the project after publishing - is this the only solution? Why was this audio added and how can I remove it please?

Thanks in advance, Alanna

storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Alanna!

    It sounds like you were trying to silence the mouse clicks from screen recordings in your Storyline course. I'd be happy to help with that!

    Removing audio files from the published output is a valid solution we recommend. However, another option would be modifying the mouse-click settings. When you click the mouse object on the timeline, a new menu should pop up on the Ribbon, called Mouse Tools > Format.

    There, you have the option of selecting 'None', 'Single', or 'Double' for the audio feedback. I would suggest choosing 'None' to eliminate the sound completely.

    Please let me know if this works for you!

    • AshleyDrew's avatar
      AshleyDrew
      Community Member
      3 months ago

      Hi. I've seen references to a feature request for the ability to remove all mouse clicks at once instead of doing it slide-by-slide. 

      Has that been added to the product yet? If not, can someone please point me to instructions on how to remove the audio file? 

      And can I go back and add a separate audio file after removing the one with the mouse clicks? 

      • StevenBenassi's avatar
        StevenBenassi
        Staff
        3 months ago

        Hi AshleyDrew!

        Happy to help with this!

        Modifying the default mouse settings globally across a Storyline project hasn't made it to our roadmap yet. Not to worry! I've included your voice in the request so we can update you as soon as we have news to share.

        Although we do not support modifying the published output, some users disable the mouse click sound by manually renaming or removing the MouseClickSound MP3 file as shared, here. Also, since that file is specific to the mouse-click audio, replacing it should not be necessary.

        Please let me know if you have any more questions! 

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