Screenreader not picking up alt text

Hello Rubina!

Thank you so much for sharing your file! I've tested the file on my end using NVDA, and I hear the alt text. How are you navigating the course? Are you using the arrow keys for text and the TAB key for buttons?

Also, I heard the background graphic read off even though it wasn't in the Focus Order. I've imported your course into a new project, and that did the trick. 

Would you mind sharing a Peek of what NVDA reads off on your end using the updated file?

Hi Lauren, 

Thank you for the response.  The tab key moves through the buttons (next, previous, volume, etc). But I cannot land on the graphics or the texts using tab or arrow keys. What keys are you using to land on the graphics?  I have been reading the NVDA manual and I can't figure out what changed since I last used NVDA when it all worked before.

Hello Rubina!

It looks like the graphic isn't visible to accessibility tools. Here's how to change that! 

I've used the up/down arrows to navigate through the slide content. Here's a quick Peek where I explain the steps I've taken

Hi Lauren,

Thank you for the response. I actually have the checkbox checked on the objects. The issue I am having is that I cannot arrow up and down like you can and land on the objects. I think the issue may be with my NVDA configuration at this point. Not sure if it has to do with my laptop versus desktop, but at least I know that the screen reader is picking it up...just not mine.

Thank you

Ok, I got the arrows to work but only after I published it into scorm file and then loaded it into our LMS. It does not work when in Articulate's preview mode. Is this by design?

Hi Rubina!

Our Storyline 360 application, which includes Preview mode, isn't fully accessible; however, the published output is. 

Glad the keyboard navigation is working as expected!

I'm have an almost identical issue, can I share my file privately with your team Lauren? I'm able to tab between images and buttons, but the alt text is not reading in NVDA, also any text fields on screen are being ignored. I'm at a loss. 

Hi Jean-Guy,

If you cannot share your file publicly here, please share your project file privately with our support engineers to investigate what's happening with your permission. It will be deleted when troubleshooting is complete.

Thanks Leslie, the tabbing audio was indeed an NVDA issue, I was using a MS store version of the app. When I downloaded it from the actual developer audio began to work properly. I still have an issue where the tabbing will not select any text boxes, but I might have a work around (although undesirable). I'll upload a version for the support engineers to investigate.

Thanks

Thanks for the update, Jean-Guy.

Are you tabbing to the text box while using a screen reader? You'll want to navigate using the up/down arrow keys:

Learners use their screen reader navigation keys (e.g., Down and Up arrows) to move through all text and interactive objects on the slide, listening to each item along the way.

Please let me know if that works better for you in NVDA.