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SamHill
Super Hero
2 years ago

Button text randomly aligns top when publishing a module

**RESOLVED**

A colleague helped me out. It was resolved by changing the properties on the button from scroll, to allow overflow.

Interestingly, this issue occurred between saving the file last night and opening this morning. I don't know if this is a related issue, but I had go through my entire project this morning as a strange formatting issue had occurred on text boxes, where I had to click into them, for them to regain their correct formatting. For some reason, some text boxes had shrunk, some had grown and simply clicking into them using my mouse resolved it.

I've seen this issue more commonly when working with multiple choice question option, where clicking into the text field will suddenly make it adopt the correct padding. Anyway, another 2 hours of my day I wont get back after having to go through a large project twice, firstly correcting the text box issue, and secondly correcting the button formatting issue.

--

Has anybody else experienced the issue of text within buttons aligning to the top of the button when publishing. This is a random issue and I just need to keep publishing until it corrects itself, which has been up to 7 publishes. Not great when larger courses can take 5 mins to publish and clients are waiting on review. This issue has been around for me for months now, but it seems to be getting more frequent.

Does anybody have any tips and are the Storyline 360 engineers aware of this. I've mentioned it before, but cannot remember if I reported it officially as a bug (another thorn in the side for me, is you can't see which bugs you've submitted via your profile!!).

Thankyou.

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I'm using the NVDA screenreader to test and to get some idea on how readers with a screenreader go through my Storyline slides.

If I'm using Heading 1 for a text the screenreader adds the word 'clickable' to the text it reads. There is no trigger attached to the heading and it is not interactive so it is not clickable...

If I change the Heading 1 style in Normal text style: the word clickable is not included.

If I use the Up arrow key to navigate back to the title the word clickable is not added. If I use the down arrow again the word clickable is added again.

Am I doing something wrong? Or is this logical behaviour?

","body@stringLength":"670","rawBody":"

I'm using the NVDA screenreader to test and to get some idea on how readers with a screenreader go through my Storyline slides.

If I'm using Heading 1 for a text the screenreader adds the word 'clickable' to the text it reads. There is no trigger attached to the heading and it is not interactive so it is not clickable...

If I change the Heading 1 style in Normal text style: the word clickable is not included.

If I use the Up arrow key to navigate back to the title the word clickable is not added. If I use the down arrow again the word clickable is added again.

Am I doing something wrong? Or is this logical behaviour?

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If I'm using Heading 1 for a text the screenreader adds the word 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Hi DouweHarder!

\n

Thanks for reaching out and sharing what you are experiencing when using the NVDA screen reader!

\n

I had a somewhat different experience while testing the scenario you described. I observed the NVDA screen reader announce \"clickable frame main landmark\". Which is an ARIA landmark. Screen reader users are able to understand items on the screen and navigate to them, by using these landmarks. However, this dictation was was announced regardless if I had a Heading applied to my text, or not.

\n

Also, are you testing your course in a published output, and not as a preview within Storyline 360? That is the recommended practice for testing.

\n

With your permission, I'd like to take a closer look at your .story file to investigate this further. Do you mind uploading a copy here in the discussion, or privately through a support case? We'll delete it from our system as soon as we're finished troubleshooting!

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Hi !

\n

Thanks for reaching out and sharing what you are experiencing when using the NVDA screen reader!

\n

I had a somewhat different experience while testing the scenario you described. I observed the NVDA screen reader announce \"clickable frame main landmark\". Which is an ARIA landmark. Screen reader users are able to understand items on the screen and navigate to them, by using these landmarks. However, this dictation was was announced regardless if I had a Heading applied to my text, or not.

\n

Also, are you testing your course in a published output, and not as a preview within Storyline 360? That is the recommended practice for testing.

\n

With your permission, I'd like to take a closer look at your .story file to investigate this further. Do you mind uploading a copy here in the discussion, or privately through a support case? We'll delete it from our system as soon as we're finished troubleshooting!

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Hi StevenBenassi, thank you for jumping in. I am testing in Scormcloud. Herewith a link with 3 slides, with other issues as well. NVDA screenreader jumping to the last object in the focus order after an interaction and skipping a lot of objects. Observations are included in the storyline file and scormcloud link.

The behaviour is not always consistent. Sometimes it goes wrong, sometimes it doesn't go wrong. (Most of the times wrong)

https://app.cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=81cd0611-46b3-4b34-a310-1aca9ceb7ec8

 

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Hi , thank you for jumping in. I am testing in Scormcloud. Herewith a link with 3 slides, with other issues as well. NVDA screenreader jumping to the last object in the focus order after an interaction and skipping a lot of objects. Observations are included in the storyline file and scormcloud link.

The behaviour is not always consistent. Sometimes it goes wrong, sometimes it doesn't go wrong. (Most of the times wrong)

https://app.cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=81cd0611-46b3-4b34-a310-1aca9ceb7ec8

 

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Hello DouweHarder,

\n

Thanks for the additional information. We tested the behavior and confirmed we could consistently replicate it using NVDA. What's strange is that the behavior appears specific to NVDA, so you shouldn't run into the same behavior if you use JAWS to read your courses. 

\n

If you'd like to change this behavior and continue using NVDA, you can uncheck the \"Clickable\" announcement in the settings as a workaround. 

\n

\n

Hope this helps!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-01-13T08:18:13.806-08:00","lastPublishTime":"2025-01-13T08:18:13.806-08:00","metrics":{"__typename":"MessageMetrics","views":95},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1212477/message:1212648","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1028","rawBody":"

Hello ,

\n

Thanks for the additional information. We tested the behavior and confirmed we could consistently replicate it using NVDA. What's strange is that the behavior appears specific to NVDA, so you shouldn't run into the same behavior if you use JAWS to read your courses. 

\n

If you'd like to change this behavior and continue using NVDA, you can uncheck the \"Clickable\" announcement in the settings as a workaround. 

\n

\n

Hope this helps!

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JoseTansengcoThanks a lot for testing. Yhanks for the tip about deselcting clickable.

What bothers me more is the unwanted jumping of the screenreader tot the last object in the focus order. That makes navigation for people with screenreaders very cumbersome.

So if I understand it correctly:
* When you NVDA you als get this strange and unwanted jump tot the last object in the focus order.
* JAWS makes no strange jumps

Is that correct?

Is JAWS a better and more reliable screenreader than NVDA?

Are there other people reading this discussion with experiences with screenreaders?

Is there a way to avoid or work around this jump of NVDA to the end after an user-interaction?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-01-14T06:13:10.358-08:00","lastPublishTime":"2025-01-14T06:13:10.358-08:00","metrics":{"__typename":"MessageMetrics","views":109},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1212477/message:1212750","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDEyMTI4NDEsMTIxMjg0MQ","node":{"__ref":"ForumReplyMessage:message:1212841"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"943","rawBody":"

Thanks a lot for testing. Yhanks for the tip about deselcting clickable.

What bothers me more is the unwanted jumping of the screenreader tot the last object in the focus order. That makes navigation for people with screenreaders very cumbersome.

So if I understand it correctly:
* When you NVDA you als get this strange and unwanted jump tot the last object in the focus order.
* JAWS makes no strange jumps

Is that correct?

Is JAWS a better and more reliable screenreader than NVDA?

Are there other people reading this discussion with experiences with screenreaders?

Is there a way to avoid or work around this jump of NVDA to the end after an user-interaction?

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1212750_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1212841":{"__typename":"ModerationData","id":"moderation_data:1212841","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1212841":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:480143"},"id":"message:1212841","revisionNum":1,"uid":1212841,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:1212750"},"conversation":{"__ref":"Conversation:conversation:1212477"},"subject":"Re: screenreader says 'clickable' when a textbox is a heading","moderationData":{"__ref":"ModerationData:moderation_data:1212841"},"body":"

Hello DouweHarder,

\n

I can confirm that I didn't experience any jumps when I tested your course using the latest version of JAWS. Selecting JAWS over NVDA is a matter of preference and the program's availability. I'd recommend checking our community for input on which screen reader they prefer and to see if anyone else is experiencing the same behavior as you. 

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Hello ,

\n

I can confirm that I didn't experience any jumps when I tested your course using the latest version of JAWS. Selecting JAWS over NVDA is a matter of preference and the program's availability. I'd recommend checking our community for input on which screen reader they prefer and to see if anyone else is experiencing the same behavior as you. 

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Thank you JoseTansengco Great idea. I'll start a new post to get the community input with screenreaders in combination with Storyline. 

I also found some valuable information with a lot of promising and useful links about screenreaders: NVDA Screenreader | Articulate - Community

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Thank you Great idea. I'll start a new post to get the community input with screenreaders in combination with Storyline. 

I also found some valuable information with a lot of promising and useful links about screenreaders: NVDA Screenreader | Articulate - Community

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Started a new topic: Screenreaders - experiences | Articulate - Community

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Started a new topic: Screenreaders - experiences | Articulate - Community

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JoseTansengcothank you for the idea to get community input about screenreaders in combination with Storyline. Unfortunately there is not so much (none) response. Probably not many experiences? Or only positive ones? NVDA Screenreader | Articulate - Community

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thank you for the idea to get community input about screenreaders in combination with Storyline. Unfortunately there is not so much (none) response. Probably not many experiences? Or only positive ones? NVDA Screenreader | Articulate - Community

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Hi DouweHarder,

\n

I'm glad to see my teammates, Steven and Joe, were able to help point you in the right direction. Creating a new discussion on this topic was a great call! I understand there haven't been any comments yet, but I'm hoping others in the community will weigh in with their preferences or experiences. If you find a related discussion on this topic that you want to follow along with, make sure to select the follow icon. You'll be notified when there's new activity!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-01-22T10:06:03.576-08:00","lastPublishTime":"2025-01-22T10:06:03.576-08:00","metrics":{"__typename":"MessageMetrics","views":60},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1212477/message:1213756","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDEyMTQxMzksMTIxNDEzOQ","node":{"__ref":"ForumReplyMessage:message:1214139"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"954","rawBody":"

Hi ,

\n

I'm glad to see my teammates, Steven and Joe, were able to help point you in the right direction. Creating a new discussion on this topic was a great call! I understand there haven't been any comments yet, but I'm hoping others in the community will weigh in with their preferences or experiences. If you find a related discussion on this topic that you want to follow along with, make sure to select the follow icon. You'll be notified when there's new activity!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1213756_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1214139":{"__typename":"ModerationData","id":"moderation_data:1214139","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1214139":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:439529"},"id":"message:1214139","revisionNum":2,"uid":1214139,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:1213756"},"conversation":{"__ref":"Conversation:conversation:1212477"},"subject":"Re: screenreader says 'clickable' when a textbox is a heading","moderationData":{"__ref":"ModerationData:moderation_data:1214139"},"body":"

Hi KellyAuner 

Thank you for your reply. In my search to find out a way to make Storyline content which interactive as well as accessible I tested some of the Storyline templates from the content library. Unfortunately I could not find good examples. Maybe my testing was wrong or maybe I'm not good experienced enough in doing accesibility tests.

My question is: are there Storyline templates in the Content Library 360 which are accesible? Which have for example a right and meaningful focus order and work well with screenreaders as NVDA and JAWS? If so then I could use those as a starting point for learning and further development of accessible content. That would be great!

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Hi  

Thank you for your reply. In my search to find out a way to make Storyline content which interactive as well as accessible I tested some of the Storyline templates from the content library. Unfortunately I could not find good examples. Maybe my testing was wrong or maybe I'm not good experienced enough in doing accesibility tests.

My question is: are there Storyline templates in the Content Library 360 which are accesible? Which have for example a right and meaningful focus order and work well with screenreaders as NVDA and JAWS? If so then I could use those as a starting point for learning and further development of accessible content. That would be great!

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