Forum Discussion
PatrickPleger
5 months agoCommunity Member
Screenrecording Issue
Hello Community! I am pretty new to Storyline and have been working alot with screenrecordings. I do training tutorials for a new software at my company. I am recording my screen as I click through ...
JoseTansengco
5 months agoStaff
Hello Patrick,
Happy to help!
Have you checked to see if your Storyline 360 project's slide size matches the window size of your screen recording?
Matching these two values should prevent white spaces from appearing in your screen recordings. You can also try setting your monitor's DPI to 100% to see if this helps. Here's how to adjust this value:
Right-click anywhere on your desktop then select Display settings.
If the issue persists, please open a case with our support team here so we can investigate what's happening.