Forum Discussion
Screenshots do not post with comments in Review 360
Hi there, any idea why my comments on an eLearning course in Review 360 wouldn't post with screen shots of the affected slide?
Other members of my team tested doing the same thing I do and it work...
Hi Kayleigh,
I'm happy to help you solve this mystery! First, let me gather a few more key details from you.
- Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.26.18364.0 in the bottom-right corner.
- What web browser were you using to view the course in Review 360 and make comments?
- Do the slides with missing screenshots have videos on them?
Unfortunately, I didn't see your post reply until now. I am not sure of the version I was using at the time. However, it had just been installed for the first time a couple of weeks prior and, at that time, had never said "update available." I've since updated it as updates became available.
I believe I was using the latest version of Google Chrome to make comments, and none of the slides have videos.
Thanks for your reply!
