Forum Discussion

BrianMcCann's avatar
BrianMcCann
Community Member
7 years ago
Solved

Scroll Bar Inside Text Entry Field

I'm using Articulate 360 and have found that whenever I create a text entry field, the line that says "type your response here" ends up having a scroll bar next to it by default. It doesn't take up ...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    1 month ago

    Hi Everyone!

    I'm happy to share that we just released a new update for Storyline 360!

    In version 3.107.35958.0 we included essential fixes and new features. One of the bugs we’ve fixed is:

    • A scrollbar didn't appear as expected when text overflowed

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let us know if you have any questions!

Crystal-Horn's avatar
Crystal-Horn
Staff
7 years ago

Hi there, Brian.  We're investigating a similar issue where a tiny scroll bar is added to the text entry field.  I'll need a little help from you to determine if what you're seeing matches what we know so far:

  • Can you confirm what version of Storyline you’re using?  Go to Help > About Storyline.  The latest build is 3.13.15006.0.
  • Did you upgrade this project from an original Storyline 2 file?
  • Does this issue happen with new text entry fields, as well?  In new files?
  • Are you using a slide size other than the default?

Let me know, and we can work through some next steps!

RichardAnciado's avatar
RichardAnciado
Community Member
7 years ago

Hi Crystal. I thought I'd share some info since I also get the same issue.

  • I'm using the latest build - 3.13.15006.0.
  • I created a new project and a new text entry field.
  • I'm using the default slide size (720x540).
  • The issue appears when I preview and publish to Articulate 360. Tested this on Windows Chrome.
  • This doesn't happen all the time. Some of the fonts (Arial or Times New Roman) are fine. Open Sans and Calibri seem to create the issue. I haven't tested all the fonts.