Forum Discussion

BrianMcCann's avatar
BrianMcCann
Community Member
8 years ago

Scroll Bar Inside Text Entry Field

I'm using Articulate 360 and have found that whenever I create a text entry field, the line that says "type your response here" ends up having a scroll bar next to it by default. It doesn't take up ...
storyline 360
Crystal-Horn's avatar
Crystal-Horn
Staff
8 years ago

Hi there, Brian.  We're investigating a similar issue where a tiny scroll bar is added to the text entry field.  I'll need a little help from you to determine if what you're seeing matches what we know so far:

  • Can you confirm what version of Storyline you’re using?  Go to Help > About Storyline.  The latest build is 3.13.15006.0.
  • Did you upgrade this project from an original Storyline 2 file?
  • Does this issue happen with new text entry fields, as well?  In new files?
  • Are you using a slide size other than the default?

Let me know, and we can work through some next steps!

RichardAnciado's avatar
RichardAnciado
Community Member
8 years ago

Hi Crystal. I thought I'd share some info since I also get the same issue.

  • I'm using the latest build - 3.13.15006.0.
  • I created a new project and a new text entry field.
  • I'm using the default slide size (720x540).
  • The issue appears when I preview and publish to Articulate 360. Tested this on Windows Chrome.
  • This doesn't happen all the time. Some of the fonts (Arial or Times New Roman) are fine. Open Sans and Calibri seem to create the issue. I haven't tested all the fonts.