Forum Discussion
Seekbar: Allow drag after completion not working properly on the revisit.
Hello Everyone,
I have a video slide placed on the layer. we have checking that in LMS. After completing the video when returning to the course after taking the bookmark by clicking the exit button at that time seekbar not got enabled.
And also i have noticed one thing after the video got completed if we clciked any of the buttons on the player (eg. play, seekbar, replay, next) then i clicked the exit and returing to the course that time we can able to drag the seekbar.
Thanks,
Hello Farvish Sajith,
Sorry to hear that you ran into this issue. We are currently tracking a known bug where the conditional seekbar (drag seekbar upon completion) behaves inconsistently when revisiting layers that are reset to the initial state.
I'd like to test your project file to confirm if you are affected by this bug. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done.
hi jose,
sample file has been attached. please check and let us know.
thanks,
Hello Farvish Sajith,
Thanks for sharing your project file. I tested it in SCORM Cloud and the conditional seek bar worked for me after completing the video, exiting the course, and returning to the video slide. Would you mind accessing this link to your course and testing it to see if you get the same behavior? I want to make sure that what you're experiencing is not LMS-specific.
Hello Jose Tansengco,
Thanks for the quick response.
I have tested the file that you provided on the above scorm cloud link and still i havng the same issue from my end. i have tested the link on microsoft EDGE browser (Version 125.0.2535.51). i have recorded a video for your reference.
Hi farvish!
Thank you for sharing a screen recording! I've tested this behavior in the same version of Edge and the latest version of Chrome, and I am noticing that when revisiting, even after watching the entire video the first time, I can't move the seekbar even though the video and timeline are complete. As Joe mentioned previously, we do have this logged as a bug.
I recommend moving the video to the base layer to eliminate this issue; however, I'll update you if this bug is fixed in an upcoming release.
My video is in a base layer and I'm still experiencing the issue with not being able to move the seekbar. Any word on the fix for this?
Hi Ashleigh,
Thanks for reaching out! We don't have any updates to share at this time regarding this bug. We'll be sure to share any updates in this thread in the future.
Thanks, Luciana! Our training is going to the LMS next week, so hoping for a miracle before then!
Any updates on this.
Hi Carrie,
Thanks for following up on this. I don't have any news to share, but we'll post here if we do. If you need assistance with a project, please feel free to reach out!
Is this bug still unresolved?
We have our settings as "drag seekbar upon completion" and the Next button is disabled until the timeline (video) ends. If a learner goes back a slide and then comes back to the video the video is stuck on the last frame of the video (the slide is set to "resume saved state") and the next button is disabled. When they click play or replay the video doesn't replay and they are stuck with a disabled next button.Hello CRios,
I'm sorry to hear that you ran into this snag. We're still monitoring the bug described in this thread. I went ahead and added you to the bug report so we can notify you as soon as a fix is released. Feel free to open a case with our support team here if you'd like to explore possible workarounds while a fix is being worked on.
