Forum Discussion

ElizabethBor705's avatar
ElizabethBor705
Community Member
2 years ago

Seekbar behavior

In the classic player, when I change seekbar behavior from 'allow user to drag seekbar' to be 'read-only', it switches itself back when I click ok.  I have the course set to restricted and so I don't want them to be able to drag this seekbar.  What am I doing wrong?

storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Elizabeth,

    I'm sorry you can't keep your seek bar set to read-only! I couldn't replicate this behavior while testing this with my own files. I have a couple of follow-up questions for you.

    1. Are you using Storyline 3 or Storyline 360?
    2. Are you seeing "Allow user to drag seek bar" when returning to the classic player settings after changing it to read-only? 
    3. Would you be willing to share your files here or reach out to our Support Engineers directly in a support case?

    Looking forward to your response!

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