Forum Discussion

MichellePrince's avatar
MichellePrince
Community Member
13 years ago

Send Email action not working

Hi I just previewed my published course and the send email action is not working. My course has a slide with a trigger to send an email to our training mailbox when the user clicks the designated...
storyline 360
CassandraBuffin's avatar
CassandraBuffin
Community Member
8 years ago

Hi Ashley,  Thanks for the additional information about email triggers.My client is using Microsoft Outlook.  I tested the functionality in Articulate review but it isn't launching Outlook to open with the email address to populate in the email automatically.  Am I overthinking what I want SL360 to accomplish?

Crystal-Horn's avatar
Crystal-Horn
Staff
7 years ago

Good news! We fixed the issue where email triggers weren't working in Review 360. Install the latest Storyline 360 update to take advantage of all the recent features and fixes. Here's how.

If the problem happens again, please record a Peek 360 screencast for me, and I'll be happy to help!