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BeckyParsons's avatar
BeckyParsons
Community Member
4 years ago

Serial number help

I had a trial version of Articulate storyline 360 and then was given a serial number from the company I work with. Where do I enter the serial number? All I can find is billing details.  

Please can you guide me in the right direction? 

  • Hello Becky, and welcome to E-Learning Heroes. 😊

    Thank you for reaching out and sharing what you would like some help with.

    Storyline 360, which is a part of Articulate 360, does not require a serial number. Instead, everything is tied to your Articulate ID.

    Since you received a serial number, I'm curious if your company may have provided you with Storyline 3:

    How to Install and Update Storyline 3

    Let me know if you need any further help or if I've misunderstood.