Forum Discussion
BrianCook-614f2
5 years agoCommunity Member
Show Completed, but failed quiz
  Howdy, 
 I have a course reporting complete even though the learner did not pass the assessment. The Reporting and Tracking options has "when the learner completes a quiz" checked, and the LMS repor...
LeslieMcKerchie
5 years agoStaff
Thanks for the update, Edward.
I'm not sure what the trigger in your TriggerFailed image is for?
You mentioned failing the course, and I can see that this score is sent to the LMS. In your TrackingOption image, you still have the project set to Passed/Failed, which is what I'd adjust.
This information can vary across LMS systems, so an easy comparison can be to test in another environment, such as SCORM Cloud.
If you'd prefer to work directly with our support engineers to investigate what's happening with your permission, please privately share your .story project file by uploading it here. It will be deleted when troubleshooting is complete.
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