Forum Discussion
sign in issue
Hi I'm getting the error message: Couldn't open port when attempting to sign in to Articulate to access my Storyline files. Account seems to be fine so I'm not sure what the problem is.
Hi Loretta,
I'm glad that Diarmaid and Stephan were able to share the solution that worked for them here!
If the issue persists after applying their recommendations, please reach out to your network administrator to open port 443 and add these domains to your organization's allowlist. The warning you got, "Couldn't open port," seems to be pointing to a network issue.
Let us know how it goes; I'm more than happy to assist further as needed!