Forum Discussion
Sign in to your account screen pops up when publish to video
Hello,
I publish to video in storyline and encounter this issue:
After encoding video to the last screen," sign in to your account (not responding) screen pops up. I click the x at the corner t...
Hi Sonya,
Great question! I understand that when publishing to video Storyline asks for you to log in and then gives you an "Articulate Framework is not responding - close the program or wait for the program to respond" message. I’m happy to work with you to figure out why these things are happening! I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.
- Which version of Storyline are you using?
- Is this happening with more than one file or is this the only one?
- Are you working from a shared drive when this happens? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
- After the publishing finishes is the video output playing as expected?
Thanks for reaching out and I look forward to your response!
