Forum Discussion
CristinaEmbe957
2 years agoCommunity Member
Sketchfab 3D loading as a web object in Storyline 360
I tested loading a Sketchfab 3D model link into Storyline 360 about 4 weeks ago and it worked fine. I could manipulate a 3D model inside a Storyline slide once published to Review360
. Today it is...
KellyAuner
2 years agoStaff
Hi Cristina and thanks for reaching out!
I understand you were able to successfully load a Sketchfab 3D model link in Storyline 360 about one month ago, but now it's not loading. I'm happy to help troubleshoot and have a few questions to start!
- Is this issue specific to one link or multiple links?
- If the issue is happening with all links, have you tried republishing your course to Review 360?
- Have you tried viewing the course in a different browser?
I hope this helps! If you need additional assistance, please let me know here or privately in a support case!