Forum Discussion
WendyWilliams-8
10 months agoCommunity Member
Skipping my audio
I KNOW I am doing something stupid but I will be darned if I can figure out what. I have created a TRY this video, and there is no sound on the base layer, but there is sound on the feedback layer....
JoseTansengco
10 months agoStaff
Hello Wendy,
Happy to help!
Can I ask which specific slides are encountering the issue so we can take a closer look at how they're set up?
As an example, I took a look at some of the slides in your 'Try Scene' and found that their base layers do not contain any audio.
Would you mind pointing me to a slide that has audio in its base layer but doesn't play so I can check what's preventing the slide from playing? Looking forward to your response!
- WendyWilliams-810 months agoCommunity Member
That is correct, the audio is on the Feedback and it is on the Master. So, the RETRY slides, have the, “Not quite, please try again.” On the Retry Master Feedback slide.
Wendy
Wendy Williams
Design and Development Lead Tax Education
Wendy.williams@jtax.com