Forum Discussion

HilaryTramme566's avatar
HilaryTramme566
Community Member
2 years ago

SL 360 Crashing

My SL keeps crashing. The eLearning is not that large, but it is becoming a problem. I have uninstalled and reinstalled, saved new files, etc.

QUESTIONS:

  • Is anyone else on the current Articulate 360 having similar issues?
  • Can you look at the attached image and let me know if you know what this means (screenshot from Ctrl+Alt+Del?

Thanks all!

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi, Hilary!

    Thanks for reaching out and I'm so sorry you're experiencing this issue. I've opened a support case on your behalf to investigate what's going on. I've just sent over an email to begin troubleshooting, so we can continue the conversation there!

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