Forum Discussion

MikeImage's avatar
MikeImage
Community Member
2 years ago

SL 360 Multiple results slide with Question bank checked are randomly unchecked

I have multiple scenes with their own result slides. Each result slide has a question bank checked. Storyline will randomly uncheck my question bank from any result slide. I am using SL 360 vs. ...
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
2 years ago

Hi Michael, 

Thanks so much for reaching out! I'm sorry to hear you've run into this snag with your question banks unchecking on your results slide. I understand your frustration! 

I have a few questions in order to better understand your setup: 

  1. Are you experiencing this when previewing your project or once it is published? 
  2. If you are experiencing this once published, what environment are you testing the course in? 
    • Additionally, if you could please share a screen recording of what you see when experiencing this behavior, that would be very helpful. 

As a first step, I'd recommend updating Storyline 360 to the latest version, Storyline 360 (Build 3.75.30269.0).

Here's how:

Update Authoring Apps

If you're still experiencing this behavior after updating your Storyline 360 versioning, we'd be happy to take a closer look at your file. Feel free to upload your .story file to this thread or privately in a support case.

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