Slide corrupted?

Hi Cheng,

I haven't heard of this - but I'd suggest a few things to troubleshoot:

• Can you try copying this slide into a new Storyline project to see if the slide continues to have the behavior? 
• Try importing this whole project into a new Storyline project
• Conduct a repair of Storyline

Hi there, I have the same problem with storyline 360. My slide was working perfectly in Storyline 2 and since I updated the file for Storyline 360, my slide hasn't been loading. 

I tried copying the slide into a new Storyline project but I have the same issue.

Thanks!

Edit:

I found the solution to my problem. There was a layer in my slide with corrupted triggers. I deleted the layer and when I started the preview, the slide was loading. I had to re-create the layer that I had deleted and now everything works fine!

Great news Sébastien! Thanks for chiming back in and sharing your update and solution with the community :)

Welcome to E-Learning Heroes as well!

I see this discussion is over 4-years old. I essentially had the same issue as Sebastien above and can't believe this hasn't been fixed or at least an alert added to what may be causing the issue. Doing a slide preview slide-by-slide is the most efficient way to find which slide is causing the issue. Then it's a process of elimination to find what on the slide is corrupted. 

Hi! Same as Dale, I have a corrupted element in a slide, and I can't identify what's causing the problem...

Hi, Luciana.

We're happy to take a look at your .story file to help you troubleshoot!

Can you send your project through a support case?

Hi Maria! Same issue for me as well. I will submit a case. Thank you.