Slide is not visible after zooming page to 400%.

Hi Aarati!

I apologize for the issues you have viewing a slide when you zoom into 400% in Review 360.

I want to ask you a few follow-up questions to begin troubleshooting:

• Do you have this same issue when you zoom to less than 400%? Or does it only appear when you reach the 400% zoom?
• What browser are you viewing the course in Review 360? Or is this happening in multiple browsers? Here's a list of required browser settings for viewing a course and network endpoints for accessing resources. 
• If you try to republish your Storyline course to Review 360, does the same issue occur?

I look forward to your responses and to helping you work through this issue!

Hi! I'm running into this same issue, has there been a follow-up elsewhere perhaps?

I think the larger question lies around the WCAG criterion for ADA. The new standard is 400%, based on this older article Articulate is at 200% for zooming. Is this functionality that is in scope for an upcoming enhancement perhaps?

Thanks so much!

Hi Christine,

No news on changing the zoom accessibility requirement from 200% to 400%. I’ll be happy to pass your thoughts on to our product team, but you can also feel free to detail them more through a feature request! For your reference, you can check out which features will be released soon by visiting our roadmap here. 

Hi Joe, thank you! 

Yes, the note regarding 400% zoom in the first green box under 1.4.10.  Does Review 360 support this? That's where my ADA team is coming back with the error. When they reach 400% zoom the images overlap each other. 

Hi Christine, 

Thanks for the additional information. I opened a support case on your behalf so we can get you in touch with our support team. The behavior that you described doesn't sound correct, and we'll need to investigate this further. Someone from our team will be in touch shortly to help take a closer look at this issue!