Slides are auto advancing without requiring the next button

Hi Sylvia,

This post seems to originate with Storyline 1, so I don't imagine it's the same issue - but we'd be happy to take a look at your .story file as to how it behaves. You can share the .story file here with us or you're welcome to send it along to our support team. 

Hi Sylvia,

We're happy to help - but I'm not sure if you wanted to share your .story file here? If so, it wasn't attached (anything you add in email is not included as a part of the email reply) so you'll need to visit this page to upload it. 

Hi Sylvia,

Are you visiting this ELH page to upload it using the "Add Attachment" button? The zipped file also didn't come through - you won't be able reply via email and include any attachments as a part of that to upload here into the forums. If you're still having difficulty uploading files on this page, you are welcome to send it along here. 

I am having a similar problem.  The question slide is set to advance by user, however it autoadvances when the submit button is selected.  (The two layers on the question have been removed.)

Hi Allen, 

I'm not sure I'm clear on what you'd like to occur - if you have removed the feedback layers, and the user clicks the submit button it should move them to the next slide. That is advancing by user input vs. advancing automatically based on when the timeline ends.  If I'm misunderstanding can you share a bit more information here with us? 

Thanks for the quick response Ashley.

By user I expected that the user would have to select the "Next" button to advance.

I misunderstood the meaning.

I want to provide my own feedback as well as provide a ligthbox showing the slide containing the information that addresses the question.

Is that something I would do on a slide layer?

Hi Allen, 

By user just indicates any action the user takes to advance, whether it's the next/submit button on the player or an element on the slide itself. 

As far as feedback, you can customize your feedback layers as described here  and if you want to show a particular layer or lightbox, you can set up a trigger as such based on the user clicking the submit button or another action on the slide. I think that if you gave the feedback on a layer, you could also include a button on the layer with something like "Looking for where this information was in the course?"  and that would lightbox the particular slide in question. Once they close the lightbox they'll be brought back to your feedback layer and could continue from there.

Hope that helps!

Already pursuing those options, it looks like it will work.

Thank you

Hi Ashley,

I'm going to try attaching the file here.  What happens is that within just a few seconds the graphics all disappear.

Hi Sylvia, 

I wasn't able to open that project file unfortunately. 

Since I can't open it a few other thoughts would include checking:

• Are all the objects set to be visible for the entire timeline?
• Are there any exit animations on the objects? 

If you're still having difficulty, we'll want to have you import it into a new file as described here to see if that version can be uploaded here.