Forum Discussion
Slides are disappearing from Storyline 360
The other day, I published a file to Review 360. Today I published the same file to Word and discovered that there was one slide missing in the Word version. I just reopened the project file to chec...
Hi, Joe!
I’m sorry you’re having to deal with this issue! This sounds like erratic behavior, which could happen after an update doesn’t go as expected.
My first suggestion is to repair Storyline 360. You can also take a look here for additional suggestions when encountering erratic behavior.
If you’re still experiencing this issue after trying those steps, or if you need help with those instructions, please reach out through a support case here.
Before you start rebuilding any content, you can check to see if your files are in the TEMP folder. Here are the steps:
- Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
- Scan the contents of this folder for a file that starts with the name of the project. If you find one, copy it to your desktop.
- Change the file extension of the copy on your desktop from *.tmp to *.story.
- Double-click the file to open it in Storyline.
Thanks for reaching out!”