Forum Discussion

KatjaPollee's avatar
KatjaPollee
Community Member
2 years ago

Slides continue by themselves

Hello Community, we have a problem on mobile devices. It doesn't occur on PCs or tablets:

Our trigger checks whether certain elements have been visited when you tap the "next" button. However, the slide jumps on by itself without the "next" button being tapped. Since this issue only occurs on mobile devices and only in published courses (LMS), we don't believe it is a feature.
The problem is, that infomarkers, for example, cannot be read this way because the slide jumps straight ahead. The user would have to go back to read them.

Is there anything we can do to prevent this from happening?

Thanks in advance for your answers!

(Attachment is in german. "Weiter"="next", "Besucht"="visited")

  • Hi Katja,

    Welcome to the E-Learning Heroes community!

    I see that you’ve reached out to our Support Engineers and are working with my teammate, Lianne. You’re in great hands! We’ll continue the conversation in your support case.