Forum Discussion
Soft cross-fade feature not working in Replay 360
For example, when I drag clip 2 into clip 1 (from left to right) I am not getting the diagonal line indicating the transition is a soft-cross-fade. I only get the straight/vertical line indicating ...
Hi Kip,
Sorry to hear that you ran into the same behavior. As a troubleshooting step, try repairing your Replay 360 to see if this helps.
If the issue persists, feel free to open a case here to get in touch with our support team and share your project file in private. Let us know how it goes!
Hi Jose, thanks for your suggestion. I may try that. I did create a case
with the Articulate support team, and recorded and sent a screencast of the
problem. I'm waiting for their response.
Kip
C. Kip Lee | Capacity Development Advisor
Pronouns: she, her
JSI
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