Forum Discussion
Some slides with audio does not play
Specific slides, in particular the first five slides are an introduction that another Instructional Designer built and I copied and pasted (I think I also used insert slides to try to fix instead, but not sure which I did with this file I sent to you)
Yes, at one point it would take a very long time for the 'loading audio' to resolve on the timeline, but the audio file still would not play (as described in my OP).
Media files are off of storyline's media library for video files and off a free audio website we have used multiple times in the past without problems. They are stored locally on the other designer's laptop.
We have ticket open to our IT support desk regarding permissions.
Hi Tom,
Thank you for sharing those details!
I am seeing the same behavior that Katie is seeing. May I ask how the slides are being shared? When working in a collaborative environment, I wanted to share a recommended workflow for sharing projects:
- After creating, editing, or publishing a Storyline project on your local hard drive, copy the project file to your network drive for storage and sharing.
- When you need to edit or publish the story again, copy it back to your local hard drive.
- Edit and publish as necessary.
I mention this because when I reviewed the course and tried to open the audio file on the first slide, it looks like it is missing:
Please keep us updated on what your IT team shares! I am looking forward to hearing back from you as we get to the bottom of this!