Forum Discussion
Some videos not playing when exporting rise course and/or publishing to articulate review
I recently created 9 courses and published them for review. All courses have videos but one of the videos won't play. I just get the message " The media could not be loaded, either because the serve...
Thanks for that insight, Rebecca. Really strange that you were able to work around the issue by exporting a lower resolution version of the video.
We're still exploring the cause of this issue, so we'd love to have a closer look at your file. If you don't mind sharing it, you can send it our way by clicking here.
Thanks Alyssa, I have opened a case (#02021066)
