Forum Discussion
RebeccaLee-73eb
6 years agoCommunity Member
Some videos not playing when exporting rise course and/or publishing to articulate review
I recently created 9 courses and published them for review. All courses have videos but one of the videos won't play. I just get the message " The media could not be loaded, either because the serve...
LeaSAgato
4 years agoStaff
Hi Molly, I'm sorry to hear you're facing this issue. Can you share your files here? We'll be happy to take a look at them to see what's happening. If you prefer to share these privately, you can upload them using this form, and our support engineers will get in touch with you directly!