Forum Discussion
RebeccaLee-73eb
6 years agoCommunity Member
Some videos not playing when exporting rise course and/or publishing to articulate review
I recently created 9 courses and published them for review. All courses have videos but one of the videos won't play. I just get the message " The media could not be loaded, either because the serve...
LeaSAgato
4 years agoStaff
Hi Shawn, I'm sorry to hear you've hit this error too! Thanks for sharing the troubleshooting steps you've tried to fix this issue. Would you mind sharing your files so we can see what's happening? You can upload them using this link. We'll share our updates once we've reviewed your files. Thanks!