Forum Discussion
Sound disappears in my Replay videos
Hi! I am currently editing a project in Replay. I import a .mp4 video, and the first time it plays, it's fine. The second time it plays, the sound is gone. The sound on my computer works for other p...
Hi Pooja,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue but I'm happy to help! First, I'd like to ask if you've tried the troubleshooting sets my teammate, Joe, suggested above.
Additionally, if you're comfortable sharing your file with us, we'd be happy to test it on our end. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!