Forum Discussion
Special Characters not showing in SCORM Interaction responses
I'm trying to send in SCORM Interaction data for a course that is translated. The interaction description comes through just fine, but the learner_response and correct_response values have all the a...
I just checked the API.js call to RecordMultipleChoiceInteraction and the response value is coming in as all "_" values for Arabic. I'm going to try update 21 to see if it's fixed there. Do you know the update number that the fix was in? I can test that one as well to see if somehow the issue got reintroduced, or if this is a completely different issue.
Hi Chris. Thanks for following up! Prior to update 10, when an answer choice included characters that aren't supported by an LMS standard (e.g., SCORM 1.2), an LMS may display "Undefined" for the answer choice in reports and log files. Or, an LMS may simply show a blank where the answer choice should be.
Our update changed the way those "invalid" characters were reported, but it isn't consistent with what you're seeing. Can you share your LMS debug logs with our team? I'd like to be able to explore the inconsistency between the interaction description and the answer choice text that you're seeing.
Here's how to enable debug logs. You can add the resulting file as an attachment here, and reference this conversation. Let me know when you've done that, and I can follow along with the case as well. Thanks for bringing it up, Chris!
