Forum Discussion

maggieb's avatar
maggieb
Community Member
2 months ago

SSML tag not working

here is what I have and it won't work. Suggestions? <speak> <prosody rate="x-medium"> As a People Leader at you are expected to play two equally important roles.  First, you are responsible for ...
storyline 360
RyanFrasch's avatar
RyanFrasch
Community Member
2 months ago

Hi!  Were you ever able to figure this out?  I'm currently trying the same thing, but only seem to be able to get the <break> markup to work with AI voices.  The link Articulate has for checking support for the different voices seems to be scrubbed : "Ensure the SSML tags are supported for the selected voice."

maggieb's avatar
maggieb
Community Member
2 months ago

hi, unfortunately no I did not resolve this.

  • RonPrice's avatar
    RonPrice
    Partner
    2 months ago

    Does this tag NOPT work?

    <speak>
    <prosody rate="75%">
    As a People Leader at you are expected to play two equally important roles. 
    First, you are responsible for meeting operational metrics and achieving results for our clients through the work you and your Associates do daily.  
    Second, you are responsible for bringing to life the Associate Experience and creating an environment that provides support and engagement to your associates and allows them to work their best.  
    Both roles are equally critical to the success of your Associates.
    </prosody>
    </speak>

    • RyanFrasch's avatar
      RyanFrasch
      Community Member
      2 months ago

      Not with Ai voices, correct.  I just ran that at 75% and 175% and they were both exactly the same length.

      • RonPrice's avatar
        RonPrice
        Partner
        2 months ago

        Sorry, I misunderstood - I did not think the original post was about AI TTS - 

        AI Assistant has limited support for speech synthesis markup language (SSML) because AI-generated voices are designed to understand the relationship between words and adjust delivery accordingly. If you need to manually control pacing, you can add a pause. The most consistent way to do that is by inserting the syntax <break time="1.5s" /> into your script. This creates an exact and natural pause in the speech.