Forum Discussion
Start button on player screen
Hi guys! I have a question about the Storyline 360 player. In some situations I create files that when published the screens already appear in the browser. In other cases, a screen appears with a ...
@Maria
I have no audio/video on 1.1 and it's happening. I checked the slide master also to be safe.
Using SL360 - v. 3.82.31354.0
Hi Stephen!
Sorry to hear you've run into this issue!
Our development team is tracking a known bug that causes:
- Play button shows even if there is no media file on the first slide and there is closed caption
If you're comfortable sharing your .story file, I'd be happy to take a look and confirm that you are being affected by the same issue. Feel free to upload a copy here in the discussion or share it privately in a support case.
We'll delete it from our system as soon as we finish testing!
