Forum Discussion
STL 360: Embedded MP4 freezes at the same timestamp. The playbar also goes dead
1.7.22 EDIT: The fix is to remove the Automatic compression of the video.
Windows 10. STL 360 v 3.59.26702.0
I have a course with embedded MP4 videos. One of the videos freezes at a specific tim...
Hi Katie!
Like Matthew, I am also seeing the video freezing in Review 360. I tested the link in Chrome.
It sounds like not all videos from Adobe Connect are presenting this issue but just a few. I'm not seeing any similar issues related to Adobe Connect.
Do you mind if our Support Engineers take a look at the .story file? You can share it with their team in a support case. They'll test the file and reply with their findings via email.
Thank you. I have submitted a support case.