Forum Discussion
SharonChen-ac96
8 years agoCommunity Member
Story.html not updating when viewed in browser on the web
Hi - I'm sharing my Storyline files on the web using the URL to "story.html". It's not for a course so no tracking necessary. I'm using it as if it's a website. My users are experiencing issues with...
AlyssaGomez
8 years agoStaff
Hi Sharon!
Clearing the browser cache should do the trick, and the update should be immediate. Also, be sure your users are viewing the content in one of these supported browsers.
If you hear reports that clearing the cache doesn't work, let us know here! We'll help you get to the bottom of it. :)
- SharonChen-ac968 years agoCommunity Member
Hi Alyssa - I understand clearing the browser cache will fix this issue but I want to avoid asking thousands of managers to clear their cache every time there is an update. The solution Michael provided below is what I am looking for. Thanks.