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KimPetersen's avatar
KimPetersen
Community Member
2 years ago

Storyiline file closes while publishing

Hi There

When i publish a storyline file...it goes until writing player and then closes. Nothing happens after that. 

So it would say preparing to create slides and then over to writing player and closes. 

Can you please advise why this is happening as I am unable to publish. 

storyline 360
  • MarcoLoVullo-fd's avatar
    MarcoLoVullo-fd
    Community Member
    2 years ago

    Hi Kim,
    you probably have to uninstall, rebbot and Install again and everything will run as usual.

    I've just done the same.

  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    2 years ago

    you can find the error logs here

    -> open in windows file explorer
    %LocalAppData%/Articulate/360/Logs/

    -> Storyline_STABLE_yyyymmdd_hhmmss.log

     

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