Forum Discussion
Storyline - Exit Course & End Course
I have created the correct actions in the player for the "Exit Course" to exit out of the course when the link is clicked and also created the correct trigger on my End Course button. These are not working. Anyone else having the same issue? I am on a timeline and it is getting down to the wire. If anyone has solutions, I would be happy to read them.
6 Replies
Hi DeeGrajeda-fdc7,
Thanks for reaching out!
I see you submitted a case which was a great call. One of our Support Engineers will be in touch shortly via email.
Are you testing that in Review 360? The Exit Course trigger doesn't work there (weird, but true).
If that's not the problem, you could contact the support staff and upload a copy of the file to them: https://access.articulate.com/support/contact
It's in our LMS that I am testing. I have opened a ticket. Thanks.
That creates a whole different set of challenges. When you say "Exit Course," what action(s) are you expecting? Send the learner's status, score, bookmarking data, et.al., to the LMS? Close the frameset the course was launched into and return to the course description page, or close the new window which was spawned when the course was launched?
Each LMS is different in that respect 🙄, and there is no "universal" "Exit Course" action, other than the course communicating the learner's status to the LMS. What happens after that is up to the LMS vendor. At one point in time, all of that had to be coded by hand, and then re-coded if you shifted your courseware to a different platform.
Now it is working and did nothing differently. Unsure why it was behaving the way it was before.
