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jiraporntwp's avatar
jiraporntwp
Community Member
3 years ago

Storyline 3 freeze after input Thai language on form view (mutiple choice)

Storyline 3.62.27443 freeze after input Thai language on form view (mutiple choice) it's happen only Thai language , for english is working fine.

Note: I try on 5 laptop, just only 1 laptop can input Thai language on form view.

and I found https://community.articulate.com/discussions/articulate-storyline/storyline3-and-360-freeze-after-input-question-with-thai-language

they said for workaround is change to input Thai language on slideview.

So, I would like to confirm that this issue has resolving or maybe it's bug? becuase I have to answer my user about this.

Thank you.

storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    3 years ago

    Hi, Jiraporn.

    Thank you for reaching out!

    The bug reported in the discussion you linked in your post is related to how the font is displayed, which doesn't seem to be the same issue you're encountering.

    Can you share the .story file through a support case so we can investigate what's happening in your project?

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